Privacy Policy

PRIVACY POLICY

 

Our Privacy Policy outlines how we collect and handle your personal information. References to ‘Discovery Alert’, ‘we’, ‘our’ and ‘us’ refer to Discovery Alert Pty Ltd and its related companies.

Discovery Alert Pty Ltd ACN 652 299 306, takes the issue of privacy very seriously and is committed to protecting and respecting your privacy. This Privacy Policy sets out Discovery Alert’s current data processing practices including how we collect, hold, use and disclose your personal information. If you have any queries or concerns regarding these practices, please contact us via email at [email protected]

The Information We Collect

 

  • Subscribing: When you register with Discovery Alert, subscribe to our free products and services, or sign up to receive our free alerts or emails, we ask for your email address and phone number. If subscribing to one of our paid subscription services by credit card, in addition to your email address and mobile number. Additionally, you will be asked to provide your name, gender, occupation, credit card information and address, investor type, average investment size, net wealth along with other general information, the information collected may change from time to time in order to analyse Discovery Alert’s market and provide subscribers with a better experience. If you use PayPal to subscribe to one of our services, we will ask for your name and email address. All other information will be collected by PayPal. We usually also capture your Internet Protocol address (“IP address”) at the time you subscribe.
 
  • Information We Automatically Track: While on discoveryalert.com.au and affiliated websites, we automatically log certain information about how you’re using our site. This information may include the URL that you just came from, your IP address and the pages you visit while on our site. Discovery Alert may place a pixel on pages on our site or those of other companies that are presenting advertisements. This enables us to record in our server logs that a specific user id has visited a particular page. This data allows us to analyse and determine our audience’s behavioral characteristics, which helps us to optimise our site, advertisement placement, and marketing focus. Only anonymous, non-personally identifiable information is collected in this way, and it cannot, by itself or in combination, be tracked to a specific individual.
 
  • Surveys: On occasions we conduct surveys and we collect the answers provided.
 

The Main Consequences of Not Providing Your Information

 

 

You are not required to give us your personal information.  However, if you do not give us your personal information we may not be able to provide you with our services and/or provide the content that you wish to receive.

Where Your Information is Stored

 

We use a number of mechanisms to protect the security and integrity of your information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Discovery Alert recognises how important the privacy of your personal information is to you. We will therefore, at all times, seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. Your information is generally held in your personal file. Information may also be held in a computer database. All paper files are stored in secure areas. Computer-based information is protected through the use of access passwords.

Transfer of Information Overseas

 

Please note also that Discovery Alert may use overseas facilities to process or back up its information including cloud-based applications and servers located outside of Australia. As a result, we may transfer your information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy. We strive to ensure that any transmission of information cross border relies on secure servers in nations that have privacy and data protection laws substantially similar to those in Australia in accordance with our commitments to safeguard your privacy. However, there is an inherent risk in the use of the internet and cloud-based applications and accordingly we cannot guarantee that your information will not be transmitted to, or intercepted by, parties located in nations that do not enforce such systems.

Transmission of information overseas may also be required either when information is sent directly to you (and you are residing overseas), or to obtain further information from international organisations to aid services provided. Again, to the extent possible, the information will only be transferred to another country where Discovery Alert reasonably believes the other country has privacy laws substantially similar to those in Australia.

If you are located in a country that does not have privacy and data protection laws substantially similar to Australia, then we cannot make any warranty or guarantee in relation to the protection of any information transmitted to or from you.

Our Use of This Information

 

  • Provide Our Services: Discovery Alert uses your information to deliver, and provide access to the services and features that you have subscribed to, or otherwise requested.  We also use your information for administrative purposes such as billing and member support. When necessary, we will use your information to investigate any complaints or possible violations of our Terms of Service.
 
  • More Customised Service: Discovery Alert collects your personal information to provide you, the user, with the best and most personalised Web experience possible and to provide our advertisers with an efficient means to reach the right audience. In short, by knowing a little about you, Discovery Alert can deliver more relevant content and advertisements to you while at our Web site and thus, provide you with a more efficient, customised and seamless experience when using our service.
 
  • Internal Research: Cookies and the other information we automatically track are used to help us better understand how our audience uses our site as well as for internal research on users’ demographics and interests. Each browser accessing Discovery Alert is given a unique cookie which is then used to determine usage patterns and to help in targeting content and ads based on user interests.
 
  • Affiliate Marketing: Discovery Alert may use cookies to track affiliate referrals
 
  • Provide Related Offers: Discovery Alert may use your information to pass on offers from named and corporate related companies.
 
  • To Contact You: We may subsequently email you about our various products and services, or other products and services we feel may interest you. If you’d rather not receive these marketing communications, you can unsubscribe.
 

General Data Protection Regulation 2016/679 (“GDPR”)

 

If you are an individual resident of an EU member state, then the GDPR applies to our collection, storage and use of your information. In addition to the general provisions set out in this document, the provisions in this section will apply to you and to the extent of any conflict with the general provisions, the provisions in this section will prevail.

1 – As we are incorporated in Australia, you acknowledge and expressly agree that all of your information will be transmitted outside of the EU and in particular to Australia for processing purposes.

2- We may be required to disclose your information to any governmental body, supervisory authority or regulator in the EU as required by the GDPR from time to time. We may also be required to make mandatory disclosures of any data breaches relating to your information in accordance with the GDPR.

3 – If you request a copy of any information held about you, then to the extent reasonably possible (and provided the general provisions of this document relating to such a request are met) then in accordance with the GDPR we will endeavour to provide such information in a structured, commonly used, machine-readable and interoperable format that enables data portability.

4 – Any right you have to access, erasure and portability of your information under the GDPR is restricted in the manner set out in Article 23 of the GDPR.

5 – In relation to any direct marketing activities undertaken by us or third party providers in accordance with this document, you are entitled to object to such direct marketing activities.

6 – You are entitled to object to any profiling of you that is undertaken by us, or automatically by machines, as a result of the collection and processing of your information.

7 – We will, where reasonably practicable, encrypt your information. However, you acknowledge and agree that it is unreasonable and inappropriate for us to use pseudonyms for data processing in our ordinary course of business and in the delivery of services to you.

 

Use of IP Addresses and Cookies

 

IP Addresses:

Your Web browser or email application automatically provides your IP address to other computers with which you communicate over the Internet so that they know where to send you information.

We receive an IP address each time you view one of our Web pages because the browser automatically reports it to us. We also may store the IP address when you register with Discovery Alert.

We may use IP addresses for various purposes, including:

  • Diagnosing service or technology problems.
  • Affiliate Marketing
  • Assessing and maintaining system security.
  • Displaying the most appropriate advertising or content.
  • Studying how people use our site and how we can improve it.

 

Cookies:

If your browser is set up to accept them, we also use a feature known as a cookie. Cookies contain bits of information that Web sites transfer to your computer’s hard drive for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site such as ours. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our Websites.

At Discovery Alert and our affiliated websites cookies are used in the following ways:

  • To automatically access your previously stored account information, so that we don’t ask for your information multiple times.
  • To estimate our audience size and usage patterns.
  • To enable advertising partnerships for our products
  • Cookies are used to track affiliate referrals
 
 

We may use cookies, web beacons or similar technologies to collect de-identified information about your visits to our Websites for the purpose of improving your experience browsing our Websites. For example, when you visit our Websites we may collect your server address, domain name, operating system, browser type, pages accessed, documents downloaded, previous visits, referring website, and visit date and time. You may set your browser to disable cookies but some parts of our Websites may not function properly if cookies are disabled.

The Websites uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyse site usage. The information generated by the cookie about your use of the Websites (including your IP address) is stored by Google. Google’s privacy policy can be found here: http://www.google.com/policies/privacy/.

The Websites may use Google Analytics/AdWords and third-party remarketing cookies to serve advertisements, through third-party vendors including Google, to previous visitors to our Websites on sites across the Internet. For example, we might display advertisements to previous visitors who viewed certain pages on our Websites, or who haven’t completed an action on our Websites, such as submitting a contact form to make an inquiry.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (http://www.google.com/settings/ads). You can opt out of third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp).

This website also participates in the Twitter Conversion Tracking Program for purposes of serving ads targeted to users’ interests. You may opt out of Twitter interest-based advertising through an applicable opt-out mechanism described here: https://support.twitter.com/articles/20170405 (or any successor URL). Our participation in the Conversion Tracking Program is subject to Twitter’s Policies for Conversion Tracking and Tailored Audiences, at https://support.twitter.com/articles/20171365 (or any successor URL).

In addition, if you provide us with your email address anywhere on the site (including on our order pages), we will place a cookie on your device that temporarily stores your email address. We may use this information to subsequently contact you. Most browsers are set up to accept cookies, but you can configure your browser to refuse cookies or to notify you when you’ve received one. If you reject cookies, though, we will continue to ask for an email address to access our content.

Our use of Session Recording

 

Discovery Alert at times uses session recording software to capture information regarding how visitors to our Websites are interacting with our web pages. This allows us to evaluate and, if necessary or beneficial, modify our Websites to improve the functions and make it easier and more valuable for visitors to use.

The information collected may include custom data that varies but typically includes information about visitors’ activities on the Websites, such as how visitors navigate around a web page and the most commonly clicked links on a specific web page.

Information Sharing and Disclosure

 

Except as set out in this Policy, Discovery Alert does not disclose, give, lend or sell your personal information to any third party. We only provide aggregate, non-identifiable information to our current and prospective business partners. For example, we might tell them that there are 10,000 Registered Discovery Alert subscribers, however, we won’t tell them the email address of these subscribers.

We may disclose your personal information as follows:

  • We may employ the services of third party providers to aid us in certain aspects of our operations (such as the distribution of our email products or conducting a survey for us). Depending on the services performed, some of these providers may be provided with user information (including your personal information). These contractors will be subject to confidentiality agreements which limit their use and disclosure of all information they obtain through their relationship with us, consistent with this policy. Some of these providers may be located overseas. The countries in which these providers are likely to be located is the United States or Canada.
 
  • We may disclose your personal information to protect the rights and property of Discovery Alert as well as permitted or required by law or to comply with valid legal process.
 
 

Security

Discovery Alert takes reasonable steps to ensure that your personal information is protected from misuse, interference, loss and from unauthorized access, modification and disclosure. While we do our best to protect your personal information, Discovery Alert cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. What does all this mean? Just as in the investing world, you must protect yourself. You are responsible for maintaining the secrecy of any passwords and account information you reveal on the internet.

Access to Your Information

 

In accordance with the Australian Privacy Principles, upon written request, Discovery Alert will (other than as permitted by law) provide you access to the personal information we hold about you as well as grant you the opportunity to correct any incorrect personal information. If your access request is denied, we will give you the reasons for denying your request. To contact us about accessing your information, you can submit your request to:


Privacy

[email protected]
343 Hay St,

Subiaco, WA, 6008, Australia


Complaints

While we always endeavour to get things right, we accept that we can get things wrong. If you have a complaint regarding your privacy you may make a complaint to us and we will investigate your concerns as soon as possible. To make a complaint, please contact us at:


[email protected]
343 Hay St,
Subiaco, WA, 6008, Australia

If you are not satisfied with our handling of your complaint, you may complain to the Privacy Commissioner.

 

 

Other Parties Collecting Information

If you follow or click on links to any third party websites from discoveryalert.com.au and affiliated websites, including when paying your subscription through PayPal, you should be aware that these other sites have their own privacy and data processing practices. Discovery Alert has no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies, check that site.

 

 

Changes to this Privacy Policy

The Discovery Alert may amend this Privacy Policy from time to time. If we make any substantive changes to this policy, we’ll announce it on our site. Your continued use of our website, services or provision of further personal information to us once you have been notified of the revised Privacy Policy constitutes your deemed acceptance of the revised Privacy Policy.

 

Effective: 14 June 2023

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