Subscription Terms of Service

TERMS AND CONDITIONS

Discovery Alert Pty Ltd – All Rights Reserved (ACN: 652 299 306)
Discovery Alert Pty Ltd (CAR No. 001 303 958) is an Authorised Representative of ShareX Pty Ltd, Australian Financial Services License (AFSL) No. 519872.

These Terms and Conditions (“Agreement”) govern the use of Discovery Alert Pty Ltd’s services (“Discovery Alert”, “we”, “our”, or “us”) and apply to all users, including Retail Subscribers and Corporate Clients.

Definitions:

Retail Subscriber: An individual or entity that subscribes to Discovery Alert’s services for personal use or investment research. This category includes retail investors, wholesale investors, and professional investors as defined under the Corporations Act 2001 (Cth). Retail Subscribers receive general financial information and alerts based on ASX announcements.

Corporate Client: An ASX-listed company or its authorised representative that engages Discovery Alert to produce investor-focused articles. These services are initiated following the release of price-sensitive ASX announcements and are editorial in nature. By subscribing to or engaging our services, you agree to be bound by these terms.

1. Financial Services Guide (FSG)

Prior to subscribing, please review our Financial Services Guide (FSG). By subscribing, you acknowledge that you have received, read, and understood our FSG.

2. Important Disclaimers

3. Subscription, Payment, & Automatic Renewal

Subscription Terms

• Discovery Alert operates on a subscription-only model.
• All fees are charged upfront and in advance of each subscription period, unless there is a trial period.
• Subscriptions automatically renew for the term you signed up for unless cancelled before the renewal date.
• By subscribing, you authorise us to automatically charge your payment method for the next billing cycle unless you cancel in accordance with our cancellation policy.

Pricing & Taxes

• Prices are listed in Australian dollars (AUD) and don’t include GST.
• If required, you are responsible for any additional tax obligations in your jurisdiction.

Strict No-Refund Policy

• All subscription fees are non-refundable after the initial 7-day cancellation period.
• No refunds or partial refunds will be provided for unused subscription periods, early cancellations, or subscription downgrades.
• By subscribing, you acknowledge and agree that our service is non-refundable, and this agreement is legally binding.

4. Trial Periods & Cancellation Policy

Trial Terms

• A trial offer may be available for new users, limited to one per person.
• If no cancellation is made before the trial ends, the subscription automatically converts into a paid plan, and the full subscription fee is charged.

Cancellation Policy

• You may cancel your subscription through your Account Page under the Subcription tab at anytime.
• If cancelled within 7 days of purchase or renewal, a full refund is provided.
• After 7 days, no refunds will be issued, except where required under Australian Consumer Law.
• After canceling your service, it will continue to run till the end of your billing period.
• Under Anti-Money Laundering (AML) compliance, we do not issue refunds exceeding $5,000 AUD within a 6-month period without additional identity verification.

5. Chargebacks, Payment Disputes & Fraud Prevention

Chargeback & Dispute Policy

• By subscribing, you waive your right to file chargebacks on valid transactions where you have explicitly agreed to the Terms and Conditions.
• If a chargeback is filed, we will provide Stripe (our payment gateway) and relevant financial institutions with:
  
  • Proof of explicit agreement to these Terms and Conditions at sign-up.
  • Transaction and invoice records.
  • Confirmation of service access and usage.
  • Email correspondence, if applicable.
• Fraudulent chargebacks may result in immediate termination of access until the dispute is resolved.

6. Access to the Service

For Retail Subscribers

• You must provide accurate personal and payment information.

• Access is granted only to the individual account holder.

• Sharing login credentials or redistributing subscriber-only content is strictly prohibited and may result in immediate termination without refund.

For Corporate Clients

• You must provide accurate company and authorised representative details.

• Commissioned content may be freely reproduced, redistributed, and promoted by the client.

7. Intellectual Property & Copyright

For Retail Subscribers

• All content (reports, alerts, research, and articles) is the intellectual property of Discovery Alert.

• Retail Subscribers may not reproduce, distribute, or republish any part of our content without express written consent.

For Corporate Clients

• All promotional content commissioned by Corporate Clients remains the intellectual property of Discovery Alert.

• Corporate Clients are granted a non-exclusive, royalty-free license to reproduce, redistribute, and promote their commissioned content freely.

8. Privacy Policy

• Your personal data is processed per our Privacy Policy.
• Payments processed via PayPal or Stripe are subject to their respective privacy policies.

9. Disclaimers & Liability Limitations

No Guarantee of Performance

• Discovery Alert does not guarantee returns or market outcomes for either Retail Subscribers or Corporate Clients.

• Our reports are based on publicly available data, research, and industry best practices, but we make no warranties on accuracy, completeness, or fitness for a specific purpose.

Service Availability

• We do not guarantee uninterrupted service.
• Discovery Alert reserves the right to modify, suspend, or discontinue services at any time if the terms of service are breached.

Limitation of Liability

• To the maximum extent permitted by law, Discovery Alert, its affiliates, directors, and employees shall not be liable for:
  
  • Any loss or damage arising from reliance on our content.
  • Any direct, indirect, incidental, or consequential damages, including loss of profits.
  • Any unauthorised use of your account due to negligence in maintaining security.

10. Modifications to Terms & Conditions

• Discovery Alert may update these Terms and Conditions at any time.
• Subscribers will be notified of significant changes via email or website updates.

11. Governing Law & Dispute Resolution

• These terms are governed by the laws of Western Australia, Australia.
• Any disputes must first be resolved through good faith negotiations. If unresolved, they shall be submitted to binding arbitration in Perth, Western Australia.

12. Contact Information

For inquiries, please contact:

📧 Email: [email protected]
🌐 Website: https://discoveryalert.com.au

1. Trigger for Creation

• Articles are created when the ASX-listed company releases a price-sensitive announcement.

2. Review & Accuracy

• Clients may suggest factual corrections.

3. Engagement Scope

• Discovery Alert is not a financial adviser, IR representative, or spokesperson for Corporate Clients.

4. No Exclusivity

• Discovery Alert reserves the right to publish content on any ASX-listed company.

5. Company Responsibility

• Clients must ensure their ASX disclosures are accurate, lawful, and compliant.

6. Promotional Acknowledgement

• Articles are public-facing and carry appropriate disclosure language.
• Discovery Alert retains editorial discretion over final published content.

Final Acknowledgment

By subscribing to Discovery Alert (as a Retail Subscriber or Corporate Client), you:

✅ Agree to all Terms and Conditions outlined above.
✅ Confirm that you have read, understood, and accepted our non-refundable policy.
✅ Acknowledge that chargebacks or disputes will be contested with supporting documentation.

Version: March 2025