William supports Discovery Alert subscribers across Australia and overseas — helping them tailor alerts, troubleshoot technical issues, and optimise platform settings to suit their workflow.
With a strong understanding of the small-cap space and the nuances of the resource industry, he helps ensure the right people receive the right updates at the right time.
William also works closely with our editorial and development teams to surface user feedback, streamline support, and improve the subscriber experience.
He is based in Perth and is a key point of contact for platform support and user training.
